PROGRAM : Behavioral Events Interview - "Getting It Right, First Time, Every Time"
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INTRODUCTION
Behavioral Events Interview approaches and strategies are the best development thus far in the business of hiring and matching the right human capital for the most challenging jobs. Hiring the right people first time, everything can save the Organisation a lot of time, improve morale of the staff, overcome staff attrition and increase productivity. This training workshop adapts the Behavioural Interview Technique developed by Dr Paul C. Green, an Industrial Organisational psychologist.
LEARNING BENEFITS At the end of the training, participants will be able to:
COURSE CONTENTS
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COURSE TRAINERMr. Philip Tan Philip is a highly experienced academic, corporate trainer and consultant. He is also a public and international speaker where he speaks on a wide range of topics that include Call Centre Management, Selling, Leadership and Strategy, Good corporate governance, etc. In his career, he has held management portfolios such as head of a business school, director of post-graduate studies, dean for the faculty of business and economics, vice-president of a renowned private college, chief operating officer of an MSC status company and chief executive officer of an international NGO that promotes good corporate governance. Philip has trained delegates from the government of Tanzania, government of Saudi Arabia, government of Oman, Ministry of Education, Malaysia, IOI Berhad, Malaysia Airports Holdings, SIEMENS, Cadbury, Premium Nutrients S/B, Motordata S/B, Masterskills University College of Health Sciences, etc Philip has a Bachelor of Laws with Honours from the University of Wolverhampton, UK; a Master in Business Administration from the University of Hull, UK, a professional diploma in International Advertising from the International Advertising Association (IAA, New York), a Teacher’s Certificate in TESOL from Pantai Valley Teachers’ College, the Ministry of Education, Malaysia. Among his participants, Philip is known for his ability to draw upon his diverse experience and expertise and to share them with his participants -- this has always made his training sessions very informative and enjoyable. |
TRAINING METHODOLOGY
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Interactive and participatory
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Debriefing sessions after role plays
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Video clips with Discussions
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Case studies
COURSE FEES
| In-House Course Fee : | Call 6016-216 1383 (Mr. Jimmy Ong) or Fill in Inhouse Request Form |
Inhouse Request Form |
| Public Course fee: | To Be Advised | Public Course Registration |
| Date/s : | TBA (2 Days Program) | |
| Time : | 9am – 5 pm daily | |
| Venue : | In House/Hotel/TNI Centre |
