At the end of this program, participants should be able to :

• Analyze the inevitable forces of change for organizations.
• Identifies key issues which must be engaged during change.
• Discuss how the critical exercise of change should be attempted.
• Avoiding pitfalls of change in organizations.
• Describe the change process and the behaviours to be observed at each “stage”.
• Understand the effects of change as uniquely personal and often emotional.
• Identify some common responses to change situations.
• Describe ways and strategies to effectively manage change at  the workplace.