Management Skills for Critical Managers
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PROGRAM :COMPETENCY BASED INTERVIEWING TECHNIQUE USING NLP
(Designed & conducted by Dr. Alvin Teoh – NLP Practitioner)

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INTRODUCTION

The process of getting good and quality staff in a knowledge economy demands that interviewers not only possess the ability to interview candidates based on technical competencies, but also have the knowledge and skills to engage the candidates on a behavioral level. This means that you need to have sufficient exposure to the intricacies of human psychology to effectively filter out the wrong and filter in the right candidates for the job.

OBJECTIVE

Upon completion of this program, you will be able to:

  1. Understand the different types of candidate personalities
  2. Separate lies from truths during an interview
  3. Find out more details about a candidate
  4. Evaluate how a candidate is thinking

NICHE

Unlike conventional interviewing skills programs which focus on the technical aspects of conducting an interview, this program teaches you the behavioral aspects of an interview.

APPROACH

  • 15% interactive lecture
  • 70% participative activities
  • 15% group discussions

WHO SHOULD ATTEND

  • HR executives
  • HR managers
  • Human capital personnel
  • In-house job counselors

COURSE CONTENTS

Day 1

9.00 – 1.00 (10.30am break)

 

Session 1 : Fundamentals of Behavioral Interviewing

  1. What is behavioral interviewing
  2. Constraints of conventional / technical interviews
  3. Trends in corporate interviewing practices
  4. Why behavioral interviewing – relevance in corporate Malaysia
  5. Application of NLP as a behavioral tool for interviewers
1.00 – 2.00 Lunch
2.00 – 5.00 (3.30pm break)

Session 2: Candidate Profiling

  1. Types of candidates and their NLP meta-programs
  2. Real-time activities you can use during an interview to identify these personalities
  3. Matching the personality and affinity to the job
  4. Creating effective profiling questions
  5. Accepting the most effective candidate vs the perfect candidate
Day 2
9.00 – 1.00 (10.30am break)

Session 3: Detecting discrepancies during an interview

  1. Why people lie–3 psychological explanations you must know
  2. Eye movements and facial expressions
  3. Body language and hand gestures
  4. Creating your own truth and lie detector
  5. Measuring the behavioral intangibles
1.00 – 2.00 Lunch
2.00 – 5.00 (3.30pm break)

Session 4: Behavioral peripherals

  1. Setting up a psychologically conducive interviewing room
  2. Sitting arrangements that play a part in behavioral interviewing
  3. Deco and its impact on the outcome of an interview
  4. How to steer the interview to its most effective end
  5. A final behavioral test for the candidate before she leaves


COURSE TRAINER

Dr. Alvin Teoh
Associate Trainer

PSMB-Certified Trainer
Certified Practitioner of NS(Neuro-Semantics)-NLP
Certified Practitioner of Hypnosis & Time-Lines
Certified Practitioner of APG (Accessing Personal Genius)
MBA, DVM, ATM-S, CL
Dip Psy Couns, Dip Stress Mgt
Cert. Beau. Foundation,
Cert. Teaching Speech & Drama
Professional Trainer since 2001

Dr. Alvin is a PSMB-Certified Trainer and a published Author with Pelanduk Publications and Gerak Budaya Publishers (M’sia) and also I-Proclaim Press (Pennsylvania, USA). He has a diverse working experience in husbandry, sales and marketing, clinical consultancy, teaching, grooming, team-collaboration, drama and training. He uses his 10-years’ professional training experience to create training modules that are fun and result-driven, based uniquely on Psychological Approaches.
Dr. Alvin is a Certified Practitioner of Neuro-Semantics (NS), Neuro-Linguistic Programming (NLP), Hypnosis & Time-Lines recognized by Dr. Michael Hall’s International Society of Neuro-Semantics (ISNS, USA). He is also a Certified Practitioner of NLP under Dr. William Horton’s National Federation of NLP (NFNLP, USA).

He has conducted seminars and workshops for directors, managers, executives, accountants, entrepreneurs, doctors, educators and participants of various corporate and academic levels; from the Medical, Financial, IT, Networking, Sales, Scientific, Engineering, Automotive, Advertising, Plantation, Tourism and Education sectors, and many other industries. He has also been regularly sought by the Malaysian Ministry of Health to create and conduct team-building modules upon which government doctors are evaluated for their career advancement and promotion.

He has enriched in-house participants at, among others, Kapar Energy Ventures, KL Airport Services, Jabatan Pendaftaran Negara, The Ministry of Defence Malaysia, Tenaga Nasional Berhad, Telekom Malaysia, Malaysia External Trade Development Corporation (Matrade), DiGi, UMW Toyota Motor Sdn Bhd, TopMark, Tupperware, IBM, TM NET Sdn Bhd, Godfrey Philips (Philip Morris), Panasonic, Golden Hope, The Sunway Group, The Ministry of Health, Hospital KL, Veterinary Association of Malaysia, The Ministry of Education, RTM, Malaysia-on-line, Elken, Alurtenaga, TTE Electronics, Electronic Data Systems, Kosijaya Didactic, Industronics, Expeditors, Farm's Best, Flextronics Technology Sdn Bhd, Malaysia Transformer, iicorr Asia Sdn Bhd, Dagangnet, Bates, Long’s Creative, Globelink S/B, Astana, Shangri-la Hotel, SBB Mutual, ehomemakers, Firama, T.Y. Lin Engineering, GoldQuest International, Myung Power, Diagnostica Marketing, Prosper Group of Companies, Promat International, Ingram, Lost World of Tambun, Cubic Electronics, O.L. Yeo, Stellar Films, SMI Tours, Heal Marketing, Silverlake Axis, GES Manufacturing Services, GMC International, Tanco Resorts Bhd, Notaasia, Subang Jaya Medical Center, Viva Life Science - Viva Dynamics, Lifeline College Student & Young Adults Ministry, Cross Power Tabernacle, High Praise Ministries, Mantissa Institute, Education Ventures, The Artless House, SEGI College, Sunway College, Multimedia University, Monash University, Leos Club, Taylors Business School, Taylors College, Olympia College, UNITAR, Malaysia University of Science and Technology, Dika College, Monfort Boys Town, Ibnu Sina College of University Malaya, Rotaract Club of KL, Sri KDU, Sri Kuala Lumpur, Sri Garden, Sri Bestari, Sri Suria and Sri Cahaya. This list does not include participants from his regular public / multi-organizational workshops.

Dr. Alvin further holds a Masters of Business Administration from The Southern Pacific University (US), a Diploma in Psychological Counseling and a Diploma in Stress Management from the Institute of Healthcare Administration (India). He has also earned a Certificate in Beauty Foundation from RPA (Malaysia) and a Certificate in Teaching Speech and Drama from Crestar (Malaysia).

He served as the 2002-2003 Vice President of Education and the 2003-2004 President for the Sunway Chapter of Toastmasters International, the premier worldwide public speaking organization and was the Area C3 Governor for 2007/2008, overseeing 6 public speaking clubs, namely the Toastmasters Clubs for KLIA, Pan Pacific Hotel, IJM Corp Bhd, Klang Bilingual, Stamford College & Sunway. A fiery & zany speaker, he has thus won numerous recognitions for captivating presentations, and regularly serves as a judge at speech
ontests which are participated by professional and non-professional speakers. Dr. Alvin was the Master of Ceremonies during International President DTM Brigadier General Chris Ford's visit to Cyberjaya in 2008.

He is a sought-after presenter at international scientific conferences and has regularly contributed self-development papers to scientific periodicals.

Dr. Alvin is an acclaimed speaker at the UTS PDP (University of Technology Sidney Alumni’s Personal Development Program) which invites only selected speakers who are subject experts. He is also an Accredited Trainer under the Lifelong Learning Program and has been interviewed by and featured in the Star. He was an invited speaker during the 1st Youth Entrepreneur Convention under the MCA 9-Point Party Platform Exhibition at the Putra World Trade Centre in 2008. Dr. Alvin has also been interviewed on Red.FM and Capital FM. He is the author of 4 published books on personal and professional excellence.

COURSE FEES

In-House Course Fee : Call 6016-216 1383 (Mr. Jimmy Ong) or
Fill in Inhouse Request Form
Inhouse Request Form
Public Course fee: To Be Advised Public Course Registration
Date/s : TBA (2 Days Program)  
Time   : 9am – 5 pm daily  
Venue : In House/Hotel/TNI Centre  
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