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PUBLIC COURSE CALENDAR For 2010

Course Title
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
Creating & Enhancing Front Office/Reception Skills
Effective Communication Skills
Magnetic Customer Service
Key Human Resource Mgt. Competencies
Conventional and Islamic Documentary Credits, Trade Finance Instruments, Bank Guarantees and Trade Fraud Mgt.
Building Team Leaders Using Behavioral Strategies
Developing Yourself Towards Team Leadership & Beyond
Dealing Effectively with Absenteeism
Staff Enrichment Program
Relationship & Team Building
Admin Staff Development with Service Excellence
Grooming & Interpersonal Skills
Fire Safety & Security Induction Program (one day)

Administrative Details
  • The venue of all the training courses shall be at: TNI Centre, K.L. or at a nearby hotel.
  • Click on the Course Title for the course fee and course outlines
  • Group Discounts are available for registration of:
    3 – 5 pax (10%)
    6 – 9 pax (15%)
    10 pax and above (20%)
  • All courses are PSMB claimable.
  • A Certificate of Achievement will only be given to participants who are present for the full duration of the course.
  • Refund of the course fees will not be entertained for cancellations by participants.
  • TNI reserves the right to post-pone or cancel any particular course and in this respect only the course fee will be refunded.
  • We have intentionally not fix the dates.Please call us for it.

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COURSE CALENDAR: June ~ December 2009

The training courses listed below are two days courses unless otherwise stated. The dates for each month are not indicated. Please email  or call us for the actual dates, course fees and other details.

Group discounts are available from 10% to 20%. And they are all PSMB claimable under the SBL Scheme. For more information please contact us.
  1. Communication
  2. Customer Service
  3. Human Resource & I.R.
  4. International Trade and Finance
  5. Leadership & Management
  6. Marketing & Sales
  7. Team Building & Motivation
  8. Personal Development & Effectiveness
  9. Safety, Health & Security
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MOTIVATION COURSES

Click on title for course outline

CODE Course Title
June
July
August
September
October
November
December
M068
M0??
Motivating for Results
M017

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