Management Skills for Critical Managers
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Developing Team Leadership

PROGRAM : Developing Yourself Towards Team Leadership & Beyond

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INTRODUCTION

PREFACE
The development of your key people is critical to your future business success. In this respect, your fortunes are closely linked to your key people’s capabilities and effectiveness. Your company’s performance will continue to improve if you develop your people. To develop your people, is to invest in their future. Most people have the motivation to succeed, to be good at their jobs and to progress as far as they can.
We believe that you would want your key people to take more personal responsibilty for their own development. To facilitate this,  YOU and TNI can share the responsibility to provide them with the necessary leadership skills to enable them to unlock their potential for the benefit of the organisation and themselves.

METHODOLOGY

Class-room teaching, lectures, workshops, case studies, group discussion,.

WHO SHOULD ATTEND?

Team or Cell Leaders. It is also appropriate for participants working from inside teams, who may not be specifically designated as team leaders, but who have responsibilty for the group’s output.

OBJECTIVES

The subject on Team Leadership covers a very wide area. This course has been specially designed to cover certain areas in Leadership skills relevant to Team Leaders or Cell Leaders, and this particular course will provide participants with the necessary foundation for their formal development in their work role. This program will assist participants in gaining the knowledge required by a team/cell leader, thereby developing their team leading skills to be effective at workplace.

COURSE CONTENT

Role of a Team Leader

  • THE TEAM LEADER is not a manager or supervisor, he  is   a  Leader.
  • THE TEAM LEADER KNOWS THE TEAM, the   personalities, skills, abilities and talents of the team
  • ENTHUSIASM – The Team Leader is the enthusiastic  example that the team can immolate.
  • GUIDELINES OF BEHAVIOUR. The Team Leader works with the team to create and develop guidelines.
  • INFORMS THE TEAM. The Team Leader insures that the  team is currently and clearly informed.
  • TEAM LEADERSHIP. He keeps the purpose, goals and  approach relevant and meaningful.
  • THE LEADER. He must have an honest understanding of  who he is, what he knows, and what he can

Developing Yourself

  • SELF DEVELOPMENT IS CAREER DEVELOPMENT.  Career development refers to the outcomes of actions career plans
  • CAREER DEVELOPMENT IS NECESSARY. Both   external and internal factors influence the need for career development
  • HIRE OR PROMOTE. Strategies at this phase focus on  assessing job candidates and hiring or promoting the person whose skills and interests best match the job.
  • STAFFING & ORIENTATION PHASE. The staffing and orientation phase is composed of providing career information to the job candidate.
  • EMPHASIS ON LIFE CAREER PLANNING. Team members  study their jobs’ components and learn how to make the  work more challenging.
  • CAREER DEVELOPMENT PROGRAM. The first step in   establishing career development in the workplace is the assessment of organisational needs
Effective Communication
  • WAYS TO IMPROVE COMMUNICATION. Making a  commitment to improve your communication.
  • IMPROVE YOUR LISTENING SKILLS. Listening effectively  is to place a higher priority on understanding what the other  party is saying than on expressing your own thoughts.
  • ATTENTION. Gaining the attention of the person with whom  wish to communicate, is a primary goal
  • APPREHENSION actually means to grasp or to take hold of.
  • ACTION is the end result in the communication process.
  • THE PURPOSE OF COMMUNICATION is to get your   message across to others effectively.
  • REMOVING BARRIERS can occur at every stage of the  communication process

Planning and Organising The Team’s Work

  • PLANNING AND ORGANISING. Simple projects involve  only one or a few people over a short time
  • TO DO LIST. Is a reminder to do all essential tasks in the right order.
  • ACTION PLAN is a list of tasks that you have to carry out to achieve an objective.
  • SCHEDULING is the problem of assigning a set of tasks to a set of resources, subject to a set of controls.
  • PROGRAM PLANNING AND ORGANISING is the  planning  and monitoring of tasks and resources across a group of projects.
  • CONSISTENCY. Data from the many single plans must be  consistent if consolidation is to be successfully performed.
  • COMMUNICATION is where the managers and team leaders  who instruct the resources on the work to be done.

Motivating The Team

  • MOTIVATION means a state of mind that moves us into action.
  • CHALLENGE MOTIVATES. The challenge itself is the motivator.
  • LOYALTY MOTIVATESis found in comradeship and  fellowship.
  • RESPONSIBILITY MOTIVATES. People and teams are  stimulated by given responsibilty.
  • GROWTH MOTIVATES.Individual and team growth can  provide another basis for sustained motivation.
  • LEADERSHIP MOTIVATES. He can blend knowledge and  motivation to form a cohesive team.
  • ENTHUSIASM MOTIVATES. The team leader is the  enthusiastic example that the team can immolate.
  • COMMUNICATION MOTIVATES. The team leader  insures that the team is currently and clearly informed.
  • REINFORCEMENT MOTIVATES. The team leader  utilises “power tools” that aid him in developing the productive energy of the team.
  • A GOOD LISTENER MOTIVATES. A good motivator  listens attentively.
  • TEAM PARTICIPATION MOTIVATES. Productive participation by all team members.
  • RECOGNITION MOTIVATES. Important itt builds positive  self-esteem

Monitoring The Team’s Work

  • MONITORING TEAM WORK is not to find fault but to ensure that the team understands its assignments and goals.
  • PLANNING means setting performance expectations and goals for  teams and individuals to direct their efforts towards achieving organisational objectives
  • MONITORING means consistently measuring performance
  • DEVELOPING means increasing the capacity to perform.
  • RATING means evaluating team members or team performance.
  • REWARDING means recognising team members.
  • COMMITMENT. Team members see themselves belonging  to the team.
  • TRUST. Team members have faith in each other to honor  commitments
  • PURPOSE. The team understands how it fits into the  overall business of the organisation
  • COMMUNICATION. Effective teams communicate  effectively and frequently with each other.
  • INVOLVEMENT. Everyone has a role on the team

COURSE TRAINER

Mr. N.M. Thangaraj
Associate Trainer

(Click here to view profile)

COURSE FEES

In-House Course Fee : Call 6016-216 1383 (Mr. Jimmy Ong) or
Fill in Inhouse Request Form
Inhouse Request Form
Public Course fee: To Be Advised Public Course Registration
Date/s : TBA (2 Days Program)  
Time   : 9am – 5 pm daily  
Venue : In House/Hotel/TNI Centre  
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