COURSE CONTENT
Day 1
Module 1 : Individual Excellence Model – Self Renewal
Challenges in the 21st. century
Your new roles and responsibilities in a continuous improvement culture
Taking responsibilities for your personal success and effectiveness
Developing effective habits
How staff effectiveness is measured by today’s organizations ?
Competencies required in the 21st. century
The dimension of self leadership
The habit of renewal
| 7 dimensions of renewal Mental Career Social Physical Spiritual Financial Family Self audit profile and learning |
 |
Module 2 – The Need To Be Proactive
The Employee Work Model
The Derailment Factors
Execute , manage and lead
Understand change model
Defining values
Responding according to values
How conflicting values can be a hindrance to your self development ?
Responding proactively
Accepting responsibility
The 3 types of mindset:
|
“MAKE INNOVATION
|
Group assignment relating to actual work
Presentation
Techniques to become proactive ?
Module 3 : Start With End In Mind
The power of mind
The importance of personal objectives
The importance of career goals
Mental creation precedes physical creation
Begin with the end in mind applies to all areas of life
Choosing a center
Developing your personal mission statement to be focused
Setting work related objectives
Benefits of a work related objectives
Exercise and presentation
Day 2
The race without a finishing line
Being on top of things
Get organize now
Starting your race at the present
Managing your tasks
Time management principles
Urgent versus important
The time management matrix
Analyze where you spend your time more - Quadrant I, II, III & IV
Living an effective life in Quadrant II (Important matters)
How do you spend your time at work place ?
What keeps you away from spending more time in Quadrant II?
Eliminate unimportant activities
Module 5 : Seek First To Understand Through The Power Of
Communication
What is communication ?
The effect of ineffective communication throughout organization
Communication process
What is proactive communication
What is reactive communication
The importance of listening skills
Using 3 key principle in communication to build productive relationship
- Enhance self esteem
- Listen and respond with empathy
- Ask for help and encourage involvemen
5 case studies to apply the 3 key principles
Role play
D-briefing
Module 6 : Synergy and Think Win-Win
Problems in team at work place
The habit of creative cooperative
The process of team work
Block to team work
Valuing the differences
Valuing the difference exercise
Focusing on the circle of influence
Reducing your circle of concern
Expanding your circle of influence
Team base exercise
D-briefing
4 types of outcome in any relationship
Interaction
Win-win formula
Competition versus cooperation
Think win-win
Summary of learning