COURSE OUTLINE

• An overview of what Emotional Intelligence is and its value in the workplace
• Assess your own level of EQ as well as review how to assess your team
• Review all aspects of EQ – personal and social competence
• Identify and learn to manage your own emotions and tendencies to achieve positive outcomes
• Manage interactions within a group that are constructive
• Form effective working relationships within the team as well as when interacting with other groups and will external clients
• Deal with emotionally uncomfortable situations and influence team members in a positive way
• Build a high performing team that has a strong level of EQ
• Set an action plan to work on an on-going basis on constant improvement

METHODOLOGY

Instructor-led activities via group discussions, exercises and case studies.

INTENDED AUDIENCE

This highly intensive workshop is intended for managers and executives who need to inspire others to be their best to achieve a common goal. Understanding Emotional Intelligence in great detail is not enough. Leaders must experience it and live it for others to want to follow.

WORKSHOP FACILITATOR

N.M. THANGARAJ

Thangaraj specializes in Organizational Development. He serves as a consultant to a number of local and foreign companies in and around Kuala Lumpur.  Prior to being a consultant he has served in senior management capacities in several established companies from the plantation, construction, travel and IT industries.

His academic credentials include a Bachelor of Science (Resource Economics), Master of Science and an Advanced Professional Diploma in Management. He is currently embarking on doctorate program at a local university. Thangaraj also attended a stint in Management at the renowned Sunridge Park Management Centre in the United Kingdom in 1994 He is a key Course Tutor in strategic management, economics and human resource management in several academic programs including the MBA Program of Universities of Newcastle, James Cook and Charles Sturt of Australia; Management Program of the University of London; Post Graduate Diploma in Engineering Business Management and Operations Management of the University Technology Malaysia; and an examinations’ moderator for several MBA programs.. He has been invited as a speaker in a number of local and international conferences pertaining to human relations and change management.

Vastly experienced as a trainer, Thangaraj has conducted numerous training sessions for personnel in the senior management and supervisory categories in the area of Leadership and Supervisory Competencies covering topics such as Corporate Strategies, Managing Organizational Change,  Negotiation Skills, Developing High Performance Teams, Influencing Groups and Individuals, Conflict Resolution, Strategic Planning and Vision Development, and Human Capital Management.. He has conducted training at DRB-Hicom, Petronas,  Marconi, NEC, Malaysian Palm Oil Board, Larfarge, EMC, Panasonic,  CNI, Westport, Kemamam Supply Base, Kris International Traveltours, Johore Port, ASEAN-EC, Spectrum Aluminium Fabricators, Infomindz Research and Development, E-Quest, Summit Intelligence Associated, Arab Malaysian-SGB,  Malaysian Shipyard Engineering, EPA, Titan Petchem, Borneo Samudara, Alam Flora, The Incorporated Society of Planters, Peak Will,  Dunham-Bush, MATTA, Malaysian Airports, TNB, Sabah Electricity Board, Sabah Port Authority, Sawit Kinabalu, Sapura, FELDA etc.

COURSE FEES

In-House Course Fee :	Call 6016-216 1383 (Mr. Jimmy Ong) or Fill in Inhouse Request Form	Inhouse Request Form
Public Course fee:	To Be Advised	Public Course Registration
Date/s :	TBA (2 Days Program)
Time   :	9am – 5 pm daily
Venue :	In House/Hotel/TNI Centre