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Deal with emotionally uncomfortable situations and influence team members in a positive way
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Build a high performing team that has a strong level of EQ
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Set an action plan to work on an on-going basis on constant improvement
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An overview of what Emotional Intelligence is and its value in the workplace
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Assess your own level of EQ as well as review how to assess your team
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Review all aspects of EQ – personal and social competence
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Identify and learn to manage your own emotions and tendencies to achieve positive outcomes
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Manage interactions within a group that are constructive
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Form effective working relationships within the team as well as when interacting with other groups and will external clients
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Deal with emotionally uncomfortable situations and influence team members in a positive way
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Build a high performing team that has a strong level of EQ
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Set an action plan to work on an on-going basis on constant improvement
