Management Skills for Critical Managers
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Measurement System Analysis

PROGRAM : ISO 9001 INTERNAL AUDITOR TRAINING

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Executive Summary

In order that a quality management system can fulfill its potential, it is essential to monitor the system on a regular basis. This  course demonstrates to participants an efficient and effective approach to conducting their ISO 9001 internal audit. Participants will benefit from learning how to plan, perform and prepare audit report as well as how to make appropriate corrective action. This course is ideally suited for employees who have a responsibility for conducting internal audits and possess a basic understanding of ISO 9001

Objectives

  1. The objective of the course is to provide employees with necessary methodology and skills to  perform an internal audit
  2. Participants will be able to understand how to apply the audit requirements with their organization’s internal audit program
  3. COURSE OUTLINE

    1) Background and development of ISO 9001
    - Introduction to ISO 9001
    - Development of ISO 9001
    - Latest revision in ISO 9001 elements

    2) Key quality terms
    - Principles of a quality management
    - Audit requirements
    - Audit planning

    3) Audit Checklist
    - Development & Uses
    - Exercise –preparation of an audit checklist
    - Team Involvement

    4) Audit Reporting
    - Organizing and performing an audit
    - Auditor’s conduct
    - Audit Checklist

    5) Audit Follow Up
    - Auditor Skills
    - Audit report
    - Audit Classification

    6) Audit Presentation
    - Future Audit Management
    - Gain from the training

    COURSE TRAINER

    K. SUNTHERAM, TNI-Associate Trainer, has about 8 years of working and training experience and is totally a technical man in TQM.

    SPECIALISATION: Customer Quality Satisfaction, Quality Management System, ISO/TS 16949, QCC & Lean Programs.

    QUALIFICATIONS: UNIVERSITY TECHNOLOGY MALAYSIA, DIPLOMA IN TECHNOLOGY MANAGEMENT SPECIALISING IN:

    • Manufacturing Technology
    • Operations Management
    • Research Methods and Statistics
    • Quality Control and Quality Management

    COURSE FEES

    In-House Course Fee : Call 6016-216 1383 (Mr. Jimmy Ong) or
    Fill in Inhouse Request Form
    Inhouse Course Request Form
    Public Course fee: To Be Advised Public Course Registration
    Date/s : TBA (1 Day Program)  
    Time   : 9am – 5 pm daily  
    Venue : In House/Hotel/TNI Centre  

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