INTRODUCTION
The new ISO 9001:2000 is a totally revamped Quality
Management System [QMS] that emphasizes on continual improvements, very much in accordance to the
Japanese Kaizen concepts and practices
Kaizen has taken root during the early part of the
industrial boom in Japan during the early 60’s and has
since been widely adopted and practiced world wide. It has played a significant role in producing high quality
goods that meet stringent customers’ requirements