COURSE CONTENT
- Introduction to the Kaizen concepts
- Step-by-step improvements
- Reduction of variations in processes
- Elimination of waste or unproductive processes
- Standardization of work
- Work place organization via 5S
- Simplistic design of support systems
- Decision making process via the [Plan-Do-Check-Action] cycle
- Introduction to the ISO 9000 series of standards
- The eight principles of effective quality management system adopted by ISO 9001:2000 standards
- Customers requirements
- Product realization process
- Measurement, analysis and improvements
- Management responsibilities
- Resource management
- Procedural control
- Quality audits, corrective and preventive measures