MODULE 1: PERFORMANCE INDICATORS
T1.Measuring Performance
*Stakeholders
*Stakeholders and performance
*Summary
*Feedback to activities
T2.Setting Performance Standards
*Clarifying hopes and expectations
*Defining standards
*Summary
*Feedback to activities
T3.Monitoring Perfomance
*Measuring performance
*Comparing performance with standards
*Summary
*Feedback to activities
T4.Dealing with Variance
*Possible cause of variance
*Analysing variance
*Planning future action
*Case study
*Summary
*Feedback to activities
*Section summary
*Home assignment
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MODULE 2: WORKING TO A BUDGET
T1.The Basics about Budgets
*What is a budget?
*Why organisations use budgets
*Levels of budgets
*Planning and Implementing budgets
*Types of budgets
*Summary
*Feedback to activities
T2.Using Budgets to Stay on Track
*Setting budgets
*Budgets and actual spending
*Variances
*Summary
*Feedback to activities
T3.Using Information to Prepare Budgets
*Limiting factors
*Budgeting pitfalls
*Sources of information
*Summary
*Feedback to activities
*Section summary
*Home assignment
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MODULE 3: UNDERSTANDING COSTS
T1.Elements of Costs
*Direct costs
*Operation overheads
*General overheads
*Total costs and profits
*Summary
*Feedback to activities
T2.Standard Costing
*Predicting costs in advance
*Break-even point
*Summary
*Feedback to activities
T3.Controlling Costs
*The team leader and costs
*Cost control methods
*Costing and budgeting
*Summary
*Feedback to activities
*Section summary
*Home assignment
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MODULE 4: MATERIALS
T1.Materials Requirement
*What materials are required?
*Planning and control
*Summary
*Feedback to activities
T2.Storing Materials
*Planning stock levels
*Inventory control
*Monitoring stock
*Control systems
*Storage
*Summary
*Feedback to activities
T3.Keeping Records
*What information should be recorded?
*What document is needed?
*Receipt of materials
*Issue of materials
*Summary
*Feedback to activities
*Section summary
*Home assignment
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MODULE 5 : PEOPLE AS A RESOURCE
T1.Planning and Scheduling Work
*The importance of planning
*Work, activities and tasks
*Grouping the tasks
*Scheduling the tasks
*Summary
*Feedback to activities
T2.Allocating and Organising Tasks
*Assessing the skills needed
*Allocating tasks
*Work allocation and motivating
*Organising the activities
*Summary
*Feedback to activities
T3.Planning Staff Levels
*Knowing your team
*Assessing the skills and experience needed
*Identifying staffing needs
*Summary
*Feedback to activities
*Section summary
*Home assignment
*Summary of Module 10
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