MODULE 1: MOTIVATION
T1. What motivates us?
*Performance, ability and motivation
*Needs-based motivation
*Satisfaction and dissatisfaction
*Summary
*Feedback to activities
T2. Motivation in Practice
*Expectancy
*Goal setting
*Summary
*Feedback to activities
T3. Feedback & Monitoring
*Verbal or written feedback
*Other forms of feedback
*Feedback in practice
*Monitoring motivational approaches
*Summary
*Section summary
*Home assignment
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MODULE 2: MANAGING PERFORMANCE
T1. Identifying and Agreeing Performance Objectives
*Contributing to the organisation's goals
*Setting goals and targets
*Discussing and agreeing goals and targets
*SMART goals and targets
*Summary
Feedback to activities
T2. Monitoring, Controlling and Improving Performance
*Monitoring performance
*Controlling performance
*Taking action to create further improvements
*Summary
*Feedback to activities
T3. Assessing Employment Conditions and Rewards Systems
*Employment conditions
*Reward systems
*Assessing effects
*Summary
*Feedback to activities
*Section summary
*Home assignment |
MODULE 3: LEADERSHIP
T1. Leaders & Managers
*Leaders and managers - What's the difference?
*Leadership roles
*Summary
*Feedback to activities
T2. Leadership Styles & Qualities
*Leadership qualities
*Leadership styles
*Summary
*Feedback to activities
T3. Leaders and their Teams
*Factors that influence leadership styles
*Choosing a leadership style
*Being flexible but consistent
*Summary
*Feedback to activities
T4. Building Trust
*The importance of trust
*Giving ownership
*Summary
*Feedback to activities
*Section summary
*Home assignment
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MODULE 4: PLANNING TO RECRUIT
T1. Recruitment Procedures
*Recruitment policies and procedures
*Direct and indirect indiscrimination
*Flexible working
*Summary
*Feedback to activities
T2. Job analysis
*Job analysis
*Job description
*Person specification
*Summary
*Feedback to activities
T3. Advertising Vacancies
*Internal and external candidates
*Advertising vacancies
*Information in advertisements
*Summary
*Feedback to activities
*Section summary
*Home assignment |
MODULE 5 : SELECTING THE RIGHT PERSON
T1. Preparing a Short List
*Internal & external candidates
*The application form
*Using job descriptions and person specification
*Summary
*Feedback to activities
T2. The Selection Process
*Planning an interview
*Carrying out the interview
*Different selection techniques
*Summary
*Feedback to activities
T3. Making a Selection Decision
*Perceptual problems
*A logical process for selection
*Summary
*Feedback to activities
*Section summary
*Home assignment
*Summary of Module 4
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