MODULE 1: GATHERING VALID INFORMATION
T1. The Need for Information
*What information do team leaders need?
*What information does your team need?
*The quality of information
*Summary
*Feedback to activities
T2. Collecting and Recording Information
*Data, information and knowledge
*Accessing data and Information
*Data collection
*Recording data
*Summary
*Feedback to activities
T3. Limits on Access to Information
*Moral and ethical aspects
*Legal limits
*Limiting access to sensitive information
*Summary
*Feedback to activities
T4. Checking Sources of Information
*The source
*Results and commen
*Conclusions
*Summary
*Section summary
*Home assignment
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MODULE 2: ANALYSING INFORMATION
T1. Presenting Numerical Data
*Data and Information
*Presentation that makes analysis easier
*Summary
*Feedback to activities
T2. Using Statistics to Increase Understanding
*Averages
*Histograms
*Summary
*Feedback to activities
T3. Using Statistics to Reach Conclusions
*Types of charts
*Using information to reach conclusions
*Summary
*Feedback to activities
T4.Working with Qualitative Data
*What is qualitative data?
*Formal or informal
*Sources of qualitative information
*Saving qualitative information
*Accessing qualitative information
*Referencing
*Searching
*Analysing qualitative data
*Summary
*Feedback to activities
*Section summary
*Home assignment |
MODULE 3: USING INFORMATION FOR DECISIONS
T1. Problem Solving and Decision Making
*The decisions that managers face
*How easily do you make decisions?
*Quantitative and qualitative data
*Decision making styles
*Summary
*Feedback to activities
T2. Selecting the Right Information
*Sources of information
*Identifying relevant information
*Sourcing reliable information
*Interpreting information
*Summary
*Feedback to activities
T3. Making a Decision
*Decision-making techniques
*The decision-making process
*Risks in decision making
*Summary
*Section summary
*Home assignment
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MODULE 4: PRESENTING INFORMATION
T1. Methods of Presenting Information
*Tables
*Pie charts
*Bar charts
*Line graphs
*Selecting a suitable way of presenting data
*Other types of charts
*Summary
*Feedback to activities
T2. Effective Visual Presentation
*Pie charts
*Bar charts
*Line graphs
*Diagrams
*Summary
T3. Interpreting Charts and Diagrams
*Interpreting charts and graphs
*Explaining information in charts and graphs
*Summary
*Feedback to activities
*Section summary
*Home assignment |
MODULE 5 : SOURCES OF INFORMATION
T1. Identifying and Assessing Information Sources
*Data and information
*Quality information
*Attributes of information quality
*An overview of quality and information sources
*Summary
*Feedback to activities
T2. Internal Sources
*Identifying possible internal sources
*The value of internal sources
*selecting suitable sources of internal information
*Summary
*Feedback to activities
T3. External Sources
*Identifying possible external sources
*The value of external sources
*selecting suitable sources of external information
*Summary
*Feedback to activities
T4. Internet Sources
*The internet and the world wide web
*Emails
*Search engines and the web
*Official sites
*Web directories
*Specialist directories and news group
*Organising your information
*Summary
*Feedback to activities
*Section summary
*Home assignment
*Summary of Module 6 |