Creative problem solving skills are the key to success in the changing world. At the end of the program, the participants will be able to:

• Define accurately the nature and extent of a problem
• Use creativity techniques to generate potential solutions
• Manage meeting to promote creativity
• Apply the most appropriate criteria to select the best solution
• Apply these skills to a real-life work issue

Deliverables

Identification of symptoms and diagnosis of root causes, action plan to employ problem solving and decision making techniques at work.