COURSE CONTENT
Module 1- OVERVIEW OF BUSINESS
ACUMEN THINKING
•Conditions and workplace challenges
•Defining productivity problems
•The need to cultivate business acumen thinking
•The various causes for productivity related problems
•Advantages of attending to problems proactively
•2 types of problems
•Using Kaizen approach to improve productivity
•4 category of work under Kaizen
•Analyze productivity gaps
•Individual exercise and presentation
Module 2 – UNDERSTANDING
PRODUCTIVITY AND WASTE
•Defining productivity
•Your roles in improving productivity
•How productivity is measured in organization ?
•3 major factors that hinder productivity
•Understanding PQDCSM
•Group activity on productivity
•Understanding waste
•Reducing waste means improving your productivity
•7 Major wastages
•Identification of waste at work place
•Collection and reporting waste to the management
team members
•Analysis of waste cost and improvement plan
•Individual exercise and presentation
Module 3 – LEARN HOW TO USE PROCESS
IMPROVEMENT METHOD TO IMPROVE RESULTS
•Defining a process
•What is process analysis ?
•Purpose of process analysis
•2 types of process analysis
•4 basic principles for making process improvement work for you
•6 steps in process improvement
Step 1 ~ Conduct a preliminary study
Step 2 ~ Draw up a process flow chart
Step 3 ~ Record measurement for each process
Step 4 ~ Analyze the results – make summary
Step 5 ~ Draft an improvement plan
Step 6 ~ Implement plan Exercise and presentation
Module 4 – USING PDCA AS A IMPROVEMENT TOOLS
•Learning how to use the PDCA tools
•Steps in PDCA
•Plan
Step 1 ~ Select the theme
Step 2 ~ Plan the schedule
Step 3 ~ Grasp the situation
Step 4 ~ Establish target
Step 5 - determine corrective and preventive actions
•Do
Step 6 – Implement action & tools to be used
•Check
Step 7 – Evaluate results – tools to beused
•Action or Standardization
Step 8 – Indoctrination of the actions company wide