IMQ Certificate in Management
1. GENERAL INFORMATION
ILM has devised a suite of International Management Qualifications (IMQ’s) specifically for International Centres. They link directly to ILM UK qualifications although they have a different structure and assessment process.
The IMQ Certificate in Management covers 5 Key areas:
01 Managing Self
02 Managing People
03 Managing Information
04 Managing Activities
05 Managing Resources
Aims and Objectives
The ILM IMQ Certificate in Management aims to give practising and potential first line managers the starting point for their formal management development qualification.
The programme has two primary objectives:
- to assist candidates to gain the basic knowledge required by a first line manager
- to develop basic management skills
Entry Requirements
Participants will normally be either practising or aspiring Managers. Whilst there are no formal educational requirements, learners should have a background that will enable them to benefit from the programme. Additionally, candidates will need to have sufficient literacy skills to complete and meet the assessment criteria.
Progression
Participants may progress to the ILM IMQ Introductory Diploma in Management or the ILM IMQ Diploma in Management. The IMQ Certificate also links directly to components of the U.K. Level 3 Certificate in First Line Management, but there is no exemption from the assessment requirements of that qualification.
ILM Membership
During the registration period candidates will have the opportunity to apply for Student membership status and on successful completion of the IMQ Certificate in Management will be eligible to apply for Associate membership of ILM with the post nominal letters of AMInstLM or if the candidate has five or more years of practical managerial experience full membership with the post nominal letters of MinstLM.
Candidate Profile
This qualification is likely to be best suited to candidates who match the following characteristics:
- they will be first line managers who will probably still be working alongside other workplace colleagues who do not have management roles
- they will be more than ‘team leaders’ (even if they hold that title) having more extensive control, autonomy and authority than a team leader
- they will take decisions which have some implications for operational aspects such as the deployment of resources and personnel
- they will have some insight into their organisation’s customers and supply chain but will not normally have responsibility for decision making on aspects that affect them
- they will be day to day people managers
- they will be day to day problem solvers
- unlike middle managers they will have limited budgetary responsibility
- their decision making authority will normally be delegated from above and they will have to subscribe to company rules and procedures rather than devise their own
2. PROGRAMME OUTLINE
Guided Learning Sessions for the IMQ Certificate in Management
In order to fulfil the guided learning requirements of the qualification, the candidate must successfully complete five guided learning Sessions in each of the modules in the Five Key Areas.
- The candidate must complete all three Core Sessions in each module in each Key Area
- The candidate must complete another two Optional Sessions in each module in each Key Area making a total of five Sessions for each Module in each Key Area
Full details of each Session are given in the publication ‘Catalogue of Sessions’.
Duration
Structure |
A recommended 160 guided learning hours, excluding assessment time, normally completed within 1 year, or up to a maximum of 3 years
Induction - 3 hours
Tutorial support – 7 hours
150 Hours of guided learning that covers 5 Key Areas
Managing Self – 15 hours guided learning
Managing People – 45 hours guided learning
Managing Information – 30 hours guided learning
Managing Activities – 30 hours guided learning
Managing Resources – 30 hours guided learning |
Method of Delivery |
Flexible to suit the requirements of candidates, employers and Centres. Methods can include classroom teaching, lectures, workshops and elements of open/distance/on-line learning |
Assessment
(full details are given in the Assessment Specifications) |
4 Work Based Assignments of approximately 1,200 words each (covering Key Areas 02 – 05)
and
1 Project of approximately 2000 – 2200 words
and
5 Personal Development Records (PDR) (one for each Key Area)
(PDR proforma provided by ILM) and 1 Summative Personal Development Record
and
1 Reflective Integrated Presentation (15 minutes) |
3. PROGRAMME STRUCTURE AND REQUIREMENTS
Induction (recommended 3 hours)
Each programme must commence with a short induction session and provide written and oral information for candidates covering aspects such as:
- background information on ILM and its services
- the aims of the programme
- the format of the programme (e.g. content, hours, attendance patterns etc)
- the assessment process
- expectations of, and benefits to, the candidate and the candidate’s employing organisation
- roles and responsibilities of candidates, centre staff and the ILM External Verifier
- learning and study skills, support materials available and the use of open and on-line learning where applicable
- information on appeals procedure and support available
- ILM Membership
Content
The programme provides insight into the basics of first line management and covers
5 Key Areas. Each of these has one or more Modules. Each Module has five Sessions. Each Session is 3 hours in length:
KEY AREA 01 MANAGING SELF (1 MODULE)
MODULE 1 MANAGING SELF
Session Titles:
A Time management (Core)
B Identifying self development needs
(Core)
C Self development (Core)
D Manage own stress
E How to learn
F Effectiveness and efficiency
G Networking |
This space is deliberately blank |
KEY AREA 02 MANAGING PEOPLE (3 MODULES)
MODULE 1 MANAGEMENT SKILLS AND COMPETENCY
Session Titles:
A Objectives (Core)
B Problem solving skills (Core)
C Briefing skills (Core)
D Producing project reports
E Interpersonal skills/trust
F Information awareness
G Influencing and negotiating |
MODULE 2 DEVELOPING PEOPLE
Session Titles:
A Building the team (Core)
B Delegation (Core)
C Planning development (Core)
D Coaching
E Training
F Induction
G Supporting individuals
H Assessing performance |
MODULE 3 MANAGING PEOPLE
Session Titles:
A Motivation (Core)
B Managing performance (Core)
C Leadership (Core)
D Minimising stress
E Planning to recruit
F Selecting the right person
G Maintaining discipline
H Resolving conflict |
This space is deliberately left blank |
KEY AREA 03 MANAGING INFORMATION (2 MODULES)
MODULE 1 COMMUNICATION
Session Titles:
A Communication process (Core)
B Communications media (Core)
C Non-verbal communication (Core)
D Giving and receiving feedback
E Meetings
F Written communication
G One-to-one communication
H Word processing |
MODULE 2 MANAGING INFORMATION
Session Titles:
A Gathering valid information (Core)
B Analysing information (Core)
C Using information for decisions (Core)
D Presenting information
E Maintaining information systems
F IT applications
G Sources of information
H Questionnaire design and analysis |
KEY AREA 04 MANAGING ACTIVITIES (2 MODULES)
MODULE 1 MANAGING CHANGE
Session Titles:
A Continuous improvement (Core)
B Planning change (Core)
C Promoting change (Core)
D Implementing change
E Forces for change
F Managing the consequences of change
Cost/Benefit analysis |
MODULE 2 MANAGING ACTIVITIES
Session Titles:
A Understanding customers (Core)
B Planning work (Core)
C Health & Safety – law & practice (Core)
D Understanding quality
E Delivering quality
F Preventing accidents
G The environment
H Statistical process control |
KEY AREA 05 MANAGING RESOURCES
MODULE 1 UNDERSTANDING ORGANISATIONS
Session Titles:
A Organisational context (Core)
B Financial environment (Core)
C Managing diversity (Core)
D Economic environment
E Organisational culture
F European/international context
G Ethics in business
H Marketing |
MODULE 2 MANAGING RESOURCES
Session Titles:
A Performance indicators (Core)
B Working to a budget (Core)
C Understanding costs (Core)
D Materials
E People as a resource
F Equipment
G Security
H Minimising waste |
4. CANDIDATE REGISTRATION ROUTES
There are two routes:
4.1 Integrated
A single IMQ Certificate in Management is awarded on satisfactory completion of the whole programme and meeting the assessment requirements of the qualification.
4.2 Key Area (Modular)
Each Key area can be certificated separately. One certificate of Key Area credit at Certificate level is awarded on satisfactory completion of the learning and development for the Key Area, and meeting the Key Area assessment requirements. Where a participant achieves all five separate Key Area credits and goes on successfully to complete any additional assessment requirements then a full IMQ Certificate in Management is awarded.
5. LEARNING AND DEVELOPMENT
ILM encourages flexible modes of delivery to suit the requirements of participants and employers, and TNI has available various resources to achieve this. Group learning is essential, and may be fulfilled by activities such as:
- Group exercises
- Teamwork
- Blogs
- Group outings and visits
- A residential experience (at the discretion of TNI)
6. EXTERNAL VERIFICATION
Each centre approved by ILM to run the IMQ Management programmes will be allocated an ILM External Verifier (EV). The EV has four main functions:
- to monitor standards of specific programme provision and assessment
- to conduct holistic monitoring of the centre’s operations against the original accreditation documentation (and any current amendments), and overall compliance with the requirements of ILM
- to support and advise Centres in establishing and developing effective programmes
- to act as a channel of information between Centres and ILM
Monitoring of standards of programme provision
This will normally be done remotely by the EV selecting a sample of:
- candidate’s Personal Development Records (PDRs)
- written Work Based Assignments
- completed Projects
The sample will vary in size depending on the centre’s background and history but it is likely to be 30% in the first instance. Desk based sampling will be required by ILM London. On-line sampling is also acceptable and will be encouraged.
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