With the onset of globalization, organizations are facing increasing pressure from consequent borderless commerce and trade, whereby in order to survive, an organization needs to improve in all respects of its productivity and stay competitive. Organizations are focusing on increasing its productivity without sacrificing quality that could affect costs and customer. loyalty and market share. One of the initiatives, is the establishment of quality improvement programs, where small group activities contribute to the achievement of the overall company goals. QCC has a long history of success in Japanese companies and the running of effective QCC is the main focus in all organizations.