The presentation by the course facilitator will be conducted in English with the help of video presentations.  Participants will be required to participate in role-plays which act to reinforce the understanding of the techniques presented.  During and after each module, participants are required to be engaged in group discussion to reflect on their current practices, where they default and how they could be improved by using the techniques presented.

The first day will be assigned to orientation of the programme whilst the second day will be confined strictly to role-playing.  Participants will be video-taped and critiqued by fellow-participants.