COURSE CONTENT
Day 1
Module 1 – Introduction To Effective Construction Industry Supervision
Understanding the current challenges
Competencies required by today’s Supervisors
Being a professional Supervisor
Roles and responsibilities of a Supervisor
Defining the meaning of Supervision
The 4 types of Supervision and where do you belong to ?
- No Supervision
- Ineffective Supervision
- Over Supervision
- Effective Supervision
- Planning
- Control
- Organize
- Leading
Supervisor’s profile
Individual exercise and presentation
Module 2 - The Supervisor As An Effective Leader
Definition of leadership
What is ineffective leadership
Overview of leadership in construction environment
3 types of leadership across the organization
- Business leadership
- Supervisory leadership
- Job leadership
- To the organization
- To the employees whom you manage
- To your leader Unhealthy or ineffective leadership style found in you ?
Choosing an effective leadership style
3 characteristic of Leader
- Characteristic 1 : Assertive
- Characteristic 2 : Passive
- Characteristic 3: Aggressive
Analyze the consequences of each characteristic. Gaining influence with your people through your leadership style. Moving away from directive style to supportive style Exercises.
Day 2
Module 3 – The Supervisor As An Effective Communicator
What is effective communication?
Giving instruction
Receiving instruction
Communication during morning briefing and meeting
Updating your leaders on work progress and status
The communication process
The advantages of effective communication
Common communication problems at workplace
Identifying words and sentences which affects working relationship in the construction industry
3 special communication skills to achieve desired results
- Maintain and enhance self-esteem
- Listen and respond with empathy
- Ask for help and encourage involvement
Practicing communication skills
Role-plays
Module 4 - Supervisor As An Effective Planner & Controller
Defining planning
Symptoms of poor planning
Planning tools and techniques
What are your short –term and long-term planning ?
What steps do you take to achieve those objectives ?
What barriers may prevent you from attaining your objectives ?
What assistance or resources will help ensure your success ?
Learning to set SMART objectives
Taking Charge Plan
Goal setting Process
Step 1 – Draft responsibilities and performance objectives
Step 2 – Reach agreement on responsibilities and objectives
Step 3 – Establish review schedule for each objectives
Step 4 – Review progress
Step 5 – Draft summary performance review
Summary of learning
60 days action plan